1. Information We Collect
a. Personal Information
- Name
- Email address
- Company name (optional)
- Billing information (when subscribing to paid plans)
b. Service Data
- Monitored domain names and IPs
- SSL certificate data
- Uptime and downtime logs
- Incident reports
c. Usage Data
- Log files (e.g., IP address, browser type, access times)
- Cookies and tracking data for usage analytics
2. How We Use Your Information
We use the collected data for:
- Providing and maintaining our services
- Sending alerts and reports via email or API
- Improving website performance and user experience
- Billing and account management
- Detecting and preventing fraud or abuse
3. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data with:
- Trusted third-party service providers (e.g., payment processors, email delivery platforms)
- Legal authorities, if required by law or to protect our rights and safety
4. Data Storage & Security
Your data is securely stored on our servers with industry-standard security measures, including encryption and firewalls. Access to your data is restricted to authorized personnel only.
5. Your Rights
- Access, update, or delete your personal information
- Opt out of non-essential communications
- Close your account at any time
6. Cookies
We use cookies to improve your browsing experience and gather usage analytics. You can manage cookie preferences via your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Policy Updates
We may update this policy from time to time. All changes will be posted on this page with an updated "Effective Date."
10. Contact Us
For questions about this Privacy Policy, please contact us at:
iTianz Software Solutions
Email: support@watchdog.itianz.com
Website: https://watchdog.itianz.com